pl67's Privacy Policy
Protecting your personal information is our highest priority. This document explains how pl67 collects, uses, and stores your information.
Introduction & Applicability
1.1 — Purpose of the Policy
pl67 is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Policy will inform you about what information we collect about you, why we collect it, how we use it, and under what circumstances we share it with third parties. Please read this document carefully and contact us if you have any questions.
By using the pl67 platform, you confirm that you are at least 21 years of age and agree to the terms of this Privacy Policy.
1.2 — Scope of Applicability
This Policy applies to the following:
- All registered and unregistered users of the pl67.bar website
- Anyone who contacts pl67 in any way (email, live chat)
- Anyone who uses the site's games, casino section, or sports section
- Anyone who takes advantage of bonuses or promotional offers
- Anyone who carries out financial transactions on pl67
What Information We Collect
2.1 — Personally Identifiable Information
As part of the account registration and verification process, pl67 may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or passport details (for KYC verification)
- Current address
- User's preferred language and communication method
2.2 — Financial Information
To ensure secure transactions and prevent fraud, pl67 stores certain transaction-related information. We do not directly store your complete bank account details. Applicable financial information includes:
- bKash, Nagad, or Rocket account numbers (for transaction verification)
- A secure encrypted record of account and routing details for bank transfers
- Deposit and withdrawal history
- Information on bonus and promotional benefit usage
2.3 — Technical & Usage Information
While using the site, certain technical information is collected automatically:
- IP address and device type
- Browser version and operating system
- Time of site access, session duration, and pages visited
- Data obtained from cookies and similar tracking technologies
- Referral source (how you arrived at the site)
2.4 — Gaming Activity Information
To improve the user's gaming experience and ensure responsible gaming, pl67 may monitor the following information:
- Play history and game preferences
- Bet amounts and win/loss information
- Time spent on the site and type of activity
- Preferences regarding responsible gaming limit settings
Purpose of Information Use
3.1 — Service Operation & Improvement
pl67 uses collected information for the following purposes:
- To create, verify, and manage accounts
- To process deposit and withdrawal transactions
- To provide bonuses and promotional offers
- To provide customer service and technical support
- To improve the security and performance of the platform
- To provide a personalized gaming experience
3.2 — Security & Compliance
We use information to ensure financial integrity and platform security:
- To detect and prevent fraud, money laundering, and unauthorized activity
- To verify user age (to ensure the 21+ requirement is met)
- To detect attempts to create multiple accounts
- To comply with applicable laws and regulations
- To maintain records for dispute resolution
3.3 — Communication & Marketing
With your consent, pl67 may contact you to:
- Send important account or transaction notifications
- Inform you about new bonuses, games, or services
- Send promotional offers and personalized recommendations
- Notify you of important platform updates and policy changes
You can opt out of marketing communications at any time by contacting our support team.
Information Sharing & Disclosure
4.1 — Service Provider Partners
To operate pl67's services smoothly, we work with trusted third parties. These partners include payment processors, game providers, and technology service providers. Each of these partners operates under strict confidentiality agreements and receives only the information necessary for their specific function.
Our payment partners — bKash, Nagad, Rocket, and banking networks — each comply with Bangladesh's financial regulatory framework and use high-standard data protection technology.
4.2 — Legal Obligations
In the following circumstances, pl67 may be required to share information with legal authorities:
- To comply with court orders or legal directives
- To cooperate with financial crime investigations
- In counter-terrorism financing and anti-money laundering efforts
- In emergency situations to protect the life, health, or property of any individual
In such cases, we provide only the minimum necessary information and make every effort to notify you where possible.
4.3 — Business Changes
In the event of a structural change to the business (such as a merger or acquisition), user data may be transferred to the new entity. In such cases, however, the new operator will be bound to comply with the terms of this Privacy Policy and we will notify you in advance.
Cookies & Tracking Technologies
5.1 — Types & Use of Cookies
Various types of cookies are used on the pl67 website. Cookies are small text files stored on your device that improve the functionality of the site. The main types of cookies we use are:
- Essential Cookies: Essential for maintaining login sessions, verifying security, and ensuring core site functionality. These cannot be disabled.
- Functional Cookies: Used to remember your language, preferences, and settings.
- Analytics Cookies: Collect anonymized statistics to understand which parts of the site are used most.
- Targeting Cookies: To display relevant advertisements and offers based on your preferences.
5.2 — Cookie Controls
You can decide to accept or reject cookies through your browser settings. Please note, however, that disabling essential cookies may interfere with the platform's core functionality. Contact our support team for more information or assistance regarding cookies.
Data Security Measures
6.1 — Technical Security
pl67 uses industry-standard security technology to protect your information:
- SSL/TLS encryption — all data transferred between your browser and the server is encrypted
- Sensitive information stored with AES-256 encryption
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Two-Factor Authentication facility
6.2 — Organizational Security Measures
Alongside technical safeguards, we also ensure data protection at the organizational level:
- Only authorized personnel can access user data
- All staff receive regular data protection training
- A complete log of data access is maintained
- An immediate response plan is in place in the event of a data breach
6.3 — Security Incident Notification
If a data breach occurs that affects your personal information, pl67 will notify you as quickly as possible. The notification will include details of the nature of the breach, the type of information affected, and the steps we have taken.
Data Retention Period
7.1 — Retention Policy
pl67 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Account information: retained for a specified period after account closure due to legal obligations
- Financial transaction records: retained in accordance with applicable legal requirements for audit and compliance purposes
- Communication records: retained for as long as necessary for dispute resolution
- Cookie data: deleted at the end of a session or after a set period, depending on the type of cookie
Once the retention period has ended, we securely delete or anonymize your information.
Your Rights
8.1 — Right to Access & Correct Information
As a user of pl67, you enjoy the following rights:
- Right of Access: The right to request information about what data we hold about you
- Right to Correction: The right to request correction of any inaccurate information in your records
- Right to Deletion: The right to request deletion of your information under certain circumstances (where no legal obligation requires its retention)
- Right to Restrict Processing: The right to request limiting the processing of your information in certain cases
- Right to Portability: The right to receive a copy of your information in a machine-readable format
- Right to Object: The right to object to the use of your information for marketing purposes
8.2 — How to Exercise Your Rights
To exercise any of your rights or for any information-related requests, please contact our support team. After verifying your identity, we will process your request as quickly as possible.
We provide this service free of charge when processing requests; however, for excessive or unfounded requests we may charge a reasonable fee or refuse the request.
Protection of Minors
9.1 — Age Verification Policy
pl67 explicitly confirms that this platform is for individuals aged 21 and above only. We do not intentionally collect information from any minor.
If we become aware that a minor is using our site or has provided personal information, we will immediately close that account and delete all associated data.
If you believe a minor is accessing our platform, please notify our support team immediately.
Policy Changes and Updates
10.1 — Notice of Changes
pl67 may update this privacy policy from time to time. When we make changes, we will publish the revised policy on this page and update the "Last Updated" date at the top of the page.
For significant changes, we will send a notification to your registered email address. Continued use of the site after changes have been made will be considered acceptance of the new policy.
We recommend that you review this policy regularly so that you are always up to date on the protection of your information.
Contact Us
Questions about privacy?
Contact us for any questions or concerns about your personal information or this policy.
Our support team is available 7 days a week, 24 hours a day.
Support Email